Refund Policy

💳 REFUND POLICY

Your satisfaction is our priority

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💰 REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your credit card or original payment method within a few business days.

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⏰ LATE OR MISSING REFUNDS (if applicable)

If you haven't received your refund yet, please follow these steps:

1️⃣ Check your bank account again carefully.

2️⃣ Contact your credit card company — it may take some time before your refund is officially posted.

3️⃣ Contact your bank — there is often some processing time before a refund is posted.

If you've completed all of these steps and still haven't received your refund, please contact us at:

✉️ Support@beartripwear.com

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🏷️ SALE ITEMS (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

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🔄 EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange your product for the same item, please send us an email at:

✉️ Support@beartripwear.com

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🎁 GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit equal to the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift, or the gift giver had the order shipped to themselves to deliver later, we will issue the refund to the original purchaser, and they will be notified about your return.

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🚚 RETURN SHIPPING

▪️ You will be responsible for paying the shipping costs when returning your item.

▪️ Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

▪️ Delivery time for exchanged products may vary depending on your location.

▪️ For items valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance.

▪️ We cannot guarantee that we will receive your returned item.

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🐻 NEED HELP? WE'RE HERE FOR YOU!

Our customer support team is ready to assist you with any questions.

✉️ Support@beartripwear.com